Pick a persona. Tune the tone, the pace, the length. Ground it in real product context. Run different bots for different markets, campaigns, or product lines — proactively.
Professional · Persuasive
"Closes with confidence."
Warm · Consultative
"Builds trust first."
Knowledgeable · Precise
"Goes deep without losing you."
Inspiring · Narrative
"Engages through story."
Every persona is a starting point — prompt, tone, response style and skills come pre-tuned. Customize anything afterwards. Run several at once for different campaigns.
Direct, benefit-focused, closes with confidence. Best for SaaS, agencies, and e-commerce that need to qualify and convert quickly.
"That sounds like the perfect fit. We can have you set up in under 5 minutes — should I send the link?"
Builds trust first, sells second. Best for high-ticket coaching, services, and community-led products.
"I hear you. Before we talk pricing, mind if I ask what you've already tried? Let's make sure this fits."
Goes deep on specs without losing the prospect. Best for dev tools, APIs, and technical SaaS audiences.
"Yes — webhook payload includes idempotency key, attempt count, and a signed JWT. Want the schema?"
Engages with stories and outcomes, not feature lists. Best for brand, lifestyle, and creator-led products.
"Imagine waking up to 30 conversations already warmed up. That's what last Tuesday looked like for Maya."
Sales Pro speaks in short, benefit-focused bullets. Friendly Advisor is consultative. Tech Expert dives deep.
Pick one. Tune it. Ship.
Slide tone from formal → casual. Set response delay (2s feels human, 0s feels robotic). Cap responses at 300 chars for concise mobile DMs. Decide exactly when to hand off.
Tone slider. Drag from boardroom-formal to barista-casual. The bot rewrites accordingly.
Response delay. Add 1–10s of "thinking time" so replies feel typed, not generated.
Length cap. Mobile DMs < 300 chars convert better. Cap it.
Memory window. Choose how many past turns the bot keeps in mind — short for cold DMs, long for nurture.
Handoff triggers. Words and conditions that escalate the chat to a human.
Drop in real product info, company facts, sales goals, and hard restrictions. The bot grounds every reply in what you actually shipped.
Pro: $99/mo, up to 20 accounts, advanced analytics, custom automation, priority support. Business: $19.99/mo, up to 5 accounts, basic CRM, basic automation, email support. Key integrations: Telegram, X (Twitter), Instagram (beta), Gmail, Calendly, Zoom.
You are a Sales Pro for CRM Solid. PRODUCT Pro: $99/mo, up to 20 accounts, advanced analytics, custom automation, priority support. Business: $19.99/mo, up to 5 accounts, basic CRM, basic automation, email support. Key integrations: Telegram, X (Twitter), Instagram (beta), Gmail, Calendly, Zoom. COMPANY CRM Solid is a Telegram-first CRM and outreach platform. Founded 2024, 1,250+ paying customers across 14 countries. GDPR-compliant, KVKK-compliant, SOC 2 Type II in progress. GOALS 1. Qualify the lead (team size, current tooling, pain). 2. Match them to a plan (Pro for solo, Business for teams). 3. Book a demo OR send the signup link. 4. Hand off to a human if they ask billing-specific questions. RESTRICTIONS Never quote a price you don't have in the product context. Never promise features that aren't shipped. Never discuss competitor pricing. Never request payment outside our official Stripe / LemonSqueezy links. Tone: 60% casual. Reply ≤ 300 chars. Hand off on: "speak to a person", "pricing", "billing".
Ground your bot in real product info, pricing, and FAQs. It won't hallucinate prices, invent features, or quote competitors.
The best AI knows its limits. Configure exactly when conversations escalate to a human — and the bot pauses politely with full context handed over.
When the lead types phrases like "speak to a person," "talk to a human," or "real agent," the bot pauses and pings your team.
speak to a personreal human pleasetransfer to supportIf the bot's confidence on the next reply drops below your threshold (default 70%), it escalates instead of guessing.
confidence < 70%unfamiliar topicproduct not in contextAny mention of refunds, cancellations, invoices, or compliance jumps straight to your human team — no awkward bot answers.
refund my paymentcancel my subscriptionGDPR data requestWhen a lead crosses your hot-lead score threshold, the bot stops selling and transfers to a closer with full context.
lead score > 80asked for a demopricing on tablePick a persona. Ground it in real product context. Tune the dials. Define the handoff. Your team's voice — running 24/7.
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