Security & Trust
Security at CRM Solid
We build with privacy and security by default: encryption, access controls, monitoring, and clear incident response.
Encryption
TLS 1.3 in transit and AES‑256 at rest. Secrets in secure vaults, key rotation for critical materials.
Access Control
Least privilege, SSO/MFA for internal access, role‑based permissions for customers.
Hardening & Isolation
Network segmentation, WAF, rate limiting, and container isolation for safer multi‑tenant ops.
Data Protection
- Primary data processing in EU (Frankfurt); data residency options for enterprise
- Backups encrypted and rotated; retention aligned with policy
- PII minimization and pseudonymization where applicable
Compliance & Policies
- GDPR/KVKK compliant practices; DPA available for enterprise
- Security policy, acceptable use, and vendor management program
- Subprocessors listed transparently. See /subprocessors
Monitoring & Incident Response
- Centralized logging, alerting, and anomaly detection
- Documented incident response playbooks and on‑call rotation
- Customer notifications without undue delay upon confirmed breach
Secure SDLC & Testing
- Code review, dependency scanning, and CI security checks
- Regular vulnerability scans and periodic penetration tests
- Change management and rollback procedures
Report a security issue
If you believe you’ve found a vulnerability, please reach out.