Cookie Policy

1. Introduction

This Cookie Policy explains how Lovisoft ("we") uses cookies and similar technologies on crmsolid.com and app.crmsolid.com (the "Sites"). It should be read together with our Privacy Policy andTerms of Service.

2. What Are Cookies?

Cookies are small text files placed on your device to store data that can be retrieved by a web server in the domain that placed the cookie. They are widely used to make websites work, improve user experience, and provide information to site owners.

3. How We Use Cookies

We use cookies and similar technologies to:

• Authenticate users and maintain sessions
• Remember preferences such as language and theme
• Measure usage and performance of our Sites
• Secure our Sites and prevent fraud
• Personalize content and communications (with consent)

4. Types of Cookies We Use

5. Manage Your Preferences

You can manage your cookie preferences at any time:

• Use the cookie banner or settings in our application
• Adjust your browser settings to block or delete cookies
• Opt-out of analytics where supported

Disabling certain cookies may impact core functionality such as login.

6. Third-Party Cookies

We may use third-party services that set cookies on our Sites, such as analytics providers and payment processors. These third parties have their own privacy and cookie policies.

• Analytics (e.g., Google Analytics)
• Payment processing (e.g., Stripe)
• Error monitoring and performance (e.g., Sentry)

7. Retention Periods

Cookie lifetimes vary depending on their purpose. Session cookies expire when you close your browser. Persistent cookies may last from 1 day to 13 months unless deleted earlier by you.

8. Changes to this Policy

We may update this Cookie Policy from time to time. Material changes will be communicated via a notice on our Sites.

9. Contact