Core
Omnichannel Unified Inbox
Telegram, X, WhatsApp, Instagram, Email, and your Live Chat widget in one feed. Reply from a single screen and stop juggling tabs.
Now with Email, Live Chat & AI Agents
One inbox. Every channel. Closed.
CRM Solid unifies Telegram, X, WhatsApp, Instagram, email, and live chat in one inbox — with AI agents, sales pipelines, and automation that turn every conversation into a closed deal.
- Telegram
- X
- Live Chat
- AI Agents
- 1,250+teams
- 4.9/5
- 99.9% uptime
THE STACK
Everything you need to run a modern omnichannel team.
One inbox for DMs, email, and live chat. AI agents, drag-and-drop pipelines, and a scheduler that publishes everywhere your audience hangs out.
AI Auto-Responder & Agents
Trainable AI bots qualify leads, answer FAQs, and hand off to a human the moment intent gets serious. Works across every connected channel.
Per-User Email Inbox
Connect IMAP/SMTP or Gmail and handle support and sales email alongside your DMs. Threads, attachments, and signatures stay intact.
Live Chat Widget
Drop a chat widget on your site and route visitor conversations into the same omnichannel inbox. Capture leads and reply in real time.
Multi-Platform Post Scheduler
Schedule and publish to X, Instagram, TikTok, YouTube, LinkedIn, Facebook, Pinterest, and Threads from a single composer. Plan a week in minutes.
Sales Pipelines & CRM
Drag-and-drop pipelines with deal stages, contact profiles, notes, and consent management. Keep every conversation tied to revenue.
Automation Sequences
Multi-step drip campaigns across channels with safe rate limits and per-step delays. Nurture leads on autopilot without tripping platform limits.
Audience & Lead Discovery
Telegram group member discovery, X follower mining, and CSV imports, all rate-limited and consent-aware. Build clean contact lists fast.
Public API & Webhooks
A documented REST API and real-time webhooks let you plug CRM Solid into your existing stack. Sync contacts, trigger events, and build custom flows.
HOW IT WORKS
From zero to omnichannel in an afternoon.
Four steps. One inbox. Every channel.
- 01
Connect channels
Plug in Telegram, X, WhatsApp, Instagram, Email, and Live Chat. No code, no spreadsheets.
- 02
Train your AI
Point it at your knowledge base and product docs. It learns your tone and answers leads in seconds.
- 03
Build pipelines
Drag-and-drop deal stages and rate-safe sequences. Move every conversation toward revenue.
- 04
Close everywhere
Reply once and the customer gets it on the channel they actually use. One team, every channel.
PRICING
Start free. Upgrade when you grow.
A genuinely free plan to get going — no credit card, no time limit. Move up to Pro or Business the moment your team needs more.
Save 17% with yearly billing
- Free forever
Free
For solo founders putting their first pipeline together.
Start for free$0/foreverNo credit card required
What's included:
- 1 connected channel
- Omnichannel unified inbox
- Contacts CRM & pipelines
- Contact tags & notes
- Community support
Pro
For small teams running a few channels at once.
Get Pro$19.99/monthBilled monthly · cancel anytime
Everything in Free, plus:
- Up to 5 connected channels
- Email inbox (1 mailbox)
- Live Chat widget (1 site)
- Basic automation sequences
- Email support
- Most popular
Business
For growing teams that need AI, scale and automation.
Get Business$99/monthBilled monthly · cancel anytime
Everything in Pro, plus:
- Up to 20 connected channels
- AI auto-responder & agents
- Multi-platform post scheduler (8 networks)
- Email inboxes (5 mailboxes)
- Live Chat widget (unlimited sites)
- Public API & webhooks
- Advanced analytics & reporting
- Priority 24/7 support
Enterprise
For high-volume orgs and regulated industries.
Talk to salesCustomVolume discounts available
Everything in Business, plus:
- Unlimited channels & seats
- White-label & private cloud
- Custom AI agent training
- SSO + audit logs
- SLA & dedicated success manager
- Custom integrations
Compare all features
Free forever · No credit card to start · Cancel anytime
LOVED BY OPERATORS
1,250+ teams already replaced 4 tools with one inbox.
Founders, agencies, and revenue teams use CRMSolid to centralize every channel, automate the boring parts, and close more deals.
- +47%avg. reply rate
- 1.8Mmessages / day
- 99.9%uptime SLA
Sarah Chen
Head of Growth · NorthwindLabs
"We replaced Intercom, Front, and three Telegram tools with CRMSolid. Our reply rate jumped 47% in the first month. The AI agent handles tier-1 support overnight while we sleep."
Marcus Reinholt
Founder & CEO · Kestrel SaaS
"Closed deals on WhatsApp at 3am thanks to the AI agent following up correctly. Pipeline visibility is finally honest. Every conversation lives in one place."
Priya Anand
Customer Operations Lead · Loom & Lattice
"Our agents stopped tab-juggling. One inbox, one pipeline, one history. Onboarding new reps went from two weeks to two days because everything is in one screen."
Diego Alvarez
Performance Marketing Director · BrightForge Agency
"Running outreach across Telegram and X with rate-limit safeguards is the killer feature. No more banned senders, no more lost leads. ROAS is up 2.3x quarter over quarter."
Hannah Voss
Head of Sales · Polaris Logistics
"The AI agent qualifies inbound DMs across Instagram and WhatsApp before they even hit our SDRs. Net result: SDRs spend their day on hot pipeline, not triage."
Sarah Chen
Head of Growth · NorthwindLabs
"We replaced Intercom, Front, and three Telegram tools with CRMSolid. Our reply rate jumped 47% in the first month. The AI agent handles tier-1 support overnight while we sleep."
Marcus Reinholt
Founder & CEO · Kestrel SaaS
"Closed deals on WhatsApp at 3am thanks to the AI agent following up correctly. Pipeline visibility is finally honest. Every conversation lives in one place."
Priya Anand
Customer Operations Lead · Loom & Lattice
"Our agents stopped tab-juggling. One inbox, one pipeline, one history. Onboarding new reps went from two weeks to two days because everything is in one screen."
Diego Alvarez
Performance Marketing Director · BrightForge Agency
"Running outreach across Telegram and X with rate-limit safeguards is the killer feature. No more banned senders, no more lost leads. ROAS is up 2.3x quarter over quarter."
Hannah Voss
Head of Sales · Polaris Logistics
"The AI agent qualifies inbound DMs across Instagram and WhatsApp before they even hit our SDRs. Net result: SDRs spend their day on hot pipeline, not triage."
Tomas Berglund
COO · Aurora Fintech
"We migrated 18 months of customer history off Zendesk in a weekend. The unified contact view changed how our team thinks about customers. Channel doesn't matter, the person does."
Yuki Tanaka
Community & Support Manager · Mochi Studios
"Telegram, X, and Instagram DMs all in one inbox with proper threading. Our community team finally feels like one team again. Worth every penny of the Business plan."
Olivier Renaud
Revenue Operations · Helix Cloud
"The custom pipeline + AI agent combo gave us a self-service motion that converts at 3.1%. Our human team only touches deals over $25k now. CRMSolid is the unfair advantage."
Aisha Mbeki
Head of Operations · Trellis Health
"GDPR-compliant, audit-logged, and the SSO works flawlessly. Our compliance team approved it in a week. The omnichannel inbox is what sold our reps in the demo."
Ben Castellanos
Co-Founder · Pebble & Pine
"We're a 4-person team running like a 20-person team. The AI handles 70% of repeat questions across channels and the rest funnel into a single beautiful inbox."
Tomas Berglund
COO · Aurora Fintech
"We migrated 18 months of customer history off Zendesk in a weekend. The unified contact view changed how our team thinks about customers. Channel doesn't matter, the person does."
Yuki Tanaka
Community & Support Manager · Mochi Studios
"Telegram, X, and Instagram DMs all in one inbox with proper threading. Our community team finally feels like one team again. Worth every penny of the Business plan."
Olivier Renaud
Revenue Operations · Helix Cloud
"The custom pipeline + AI agent combo gave us a self-service motion that converts at 3.1%. Our human team only touches deals over $25k now. CRMSolid is the unfair advantage."
Aisha Mbeki
Head of Operations · Trellis Health
"GDPR-compliant, audit-logged, and the SSO works flawlessly. Our compliance team approved it in a week. The omnichannel inbox is what sold our reps in the demo."
Ben Castellanos
Co-Founder · Pebble & Pine
"We're a 4-person team running like a 20-person team. The AI handles 70% of repeat questions across channels and the rest funnel into a single beautiful inbox."
FAQ
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Reply once.Close everywhere.
1 inbox. 7 channels. AI agents that actually close deals. Start free, no credit card.
1,250+ teams · ★ 4.9/5 · SOC-2 ready · 99.9% uptime