Accounts

Find one handle on every platform at once

GET/data-api/v2/accounts/resolve
Scope
directory:read
Freshness
catalog read
Group
Accounts
Platforms
7 of 7

What this endpoint answers

Takes a handle and checks it against every platform we run - all six catalogs plus LinkedIn - returning the same check shape for each, the combined audience, and the observable evidence for whether they belong to the same owner. One call to open a research task, a brand-protection sweep or an impersonation check.

This is a catalog read: it is served from the CRM Solid database in milliseconds, costs one budget unit, and reports how old the reading is in meta.cache_age_s. It needs the directory:read scope (Directory): Read the account and channel catalog across all seven platforms.

Good to know

  • This matches a STRING against each catalog. It does not prove one owner: handle collision is common and there is no cross-platform identity key to check against. The summary publishes the evidence - exact handle, verification badge, display-name agreement - and stops there rather than inventing a confidence score.
  • A handle that cannot be valid on a platform is skipped rather than failing the call, and is listed in summary.unavailable with the reason. X caps handles at 15 characters and Instagram at 30, so a 20-character name is a real question about one and not about the other.
  • LinkedIn always answers with catalog.state=not_exposed rather than appearing in summary.unavailable: the check ran, and the answer is that we do not serve LinkedIn company records at this scope.
  • summary.total_audience is reach, not people. The same follower can appear on several platforms and there is no way to de-duplicate them.
  • For the platform-native record rather than the check shape, GET /people/lookup returns the same six catalogs with every column each one carries.

Parameters

Every value the call accepts, with the example the spec ships so the request runs as written.

NameInRequiredExampleWhat it does
handlequeryrequirednasaOne handle, with or without the @.
platformsqueryoptionalx,instagram,tiktokComma-separated subset to check. Defaults to all seven.

Call it

Authenticate with a bearer token or the x-api-key header. Keys are server-to-server credentials. Never embed one in front-end code - call the API from your own backend and forward the result.

curl
curl "https://crmsolid.com/data-api/v2/accounts/resolve?handle=nasa" \
  -H "Authorization: Bearer psk_live_..."
JavaScript
const res = await fetch("https://crmsolid.com/data-api/v2/accounts/resolve?handle=nasa", {
  headers: {
    Authorization: `Bearer ${process.env.CRM_SOLID_DATA_API_KEY}`,
  },
});

if (!res.ok) {
  const { error } = await res.json();
  throw new Error(`${error.code}: ${error.message} (${error.request_id})`);
}

const { data, meta } = await res.json();
Python
import os

import requests

res = requests.get(
    "https://crmsolid.com/data-api/v2/accounts/resolve?handle=nasa",
    headers={"Authorization": f"Bearer {os.environ['CRM_SOLID_DATA_API_KEY']}"},
    timeout=30,
)
res.raise_for_status()

payload = res.json()
data, meta = payload["data"], payload["meta"]

Keys look like psk_live_... for production keys, psk_test_... for test keys and are minted in the panel.

What comes back

Success is { data, meta }. Failure is { error: { code, message, request_id } }. The body below is the spec's own example: the values in it are illustrative readings, not live numbers.

Handle
nasa
Checks
1 items
Summary found on
instagram, x, youtube, tiktok
Summary verified on
instagram, x, youtube
Summary total audience
191,204,882
Summary largest platform
instagram
Summary names
nasa
Summary names agree
yes
200 GET /accounts/resolve
{
  "data": {
    "handle": "nasa",
    "checks": [
      {
        "platform": "instagram",
        "handle": "nasa",
        "checked_at": "2026-08-30T09:14:02.113Z",
        "exists": true,
        "evidence": "catalog",
        "identity": {
          "id": "528817151",
          "handle": "nasa",
          "name": "NASA",
          "avatar_url": "https://scontent.cdninstagram.com/v/t51.2885-19/...",
          "url": "https://www.instagram.com/nasa/",
          "object": "account"
        },
        "audience": {
          "count": 104443318,
          "metric": "followers",
          "precision": "exact"
        },
        "flags": {
          "verified": true,
          "private": false,
          "nsfw": false
        },
        "created_at": null,
        "catalog": {
          "state": "present",
          "status": "active",
          "tier": "a",
          "category": "science",
          "language": "en",
          "country": null,
          "last_seen": "2026-08-30T04:02:11.000Z",
          "data_age_s": 18711,
          "directory_url": "/best-instagram-accounts/nasa",
          "metrics": {
            "engagement_rate": 0.4213,
            "avg_likes": 402118,
            "avg_comments": 2904,
            "posts_analyzed": 12,
            "citation_score": 91
          }
        }
      }
    ],
    "summary": {
      "found_on": [
        "instagram",
        "x",
        "youtube",
        "tiktok"
      ],
      "verified_on": [
        "instagram",
        "x",
        "youtube"
      ],
      "unavailable": [],
      "total_audience": 191204882,
      "largest_platform": "instagram",
      "names": [
        "nasa"
      ],
      "names_agree": true
    }
  },
  "meta": {
    "request_id": "req_9f2c41a8b3d5",
    "generated_at": "2026-08-23T09:14:02.317Z",
    "took_ms": 42
  }
}

The meta block

  • request_idstringrequired

    Unique id for this request. Quote it in a support ticket.

  • generated_atstringrequired

    Server time the response was produced.

  • took_msintegerrequired

    Milliseconds spent server-side.

  • pagePageoptional
  • sourcestringoptional

    Which backend served the payload, for endpoints with more than one.

  • cache_age_sintegeroptional

    Age of the underlying data in seconds. 0 for live reads.

When it fails

GET /accounts/resolve documents 7 failure statuses. Branch on error.code, which is stable and enumerated; message is prose and may change.

  • 401Unauthorizedunauthorized | invalid_key

    No key was presented, or the key is unknown, revoked or expired.

  • 402PaymentRequiredpayment_required | subscription_inactive

    The key is valid but the plan behind it cannot serve the call: the included requests are spent and overage is switched off, capped or unfunded (payment_required), or the billing period lapsed and was not renewed (subscription_inactive). Retrying does not help; paying does. The X-Plan-* headers on this response say how far past the line you are.

    Carries X-Plan, X-Plan-Limit, X-Plan-Overage, X-Plan-Period-End, X-Plan-Remaining.

  • 403Forbiddenforbidden_scope | forbidden_ip

    The key is valid but not allowed to make this call: it lacks the scope, or the request came from an address outside the key's allowlist.

  • 422InvalidRequestinvalid_request

    A parameter is malformed, out of range or mutually exclusive with another. `details` names the offending fields.

  • 429RateLimitedrate_limited | quota_exceeded

    Either the burst ceiling for the current minute or the daily quota is spent. Distinguish with the code: rate_limited clears within the minute, quota_exceeded does not clear until 00:00 UTC.

    Carries Retry-After, X-Quota-Limit, X-Quota-Remaining, X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset, X-Request-Id.

  • 500InternalErrorinternal_error

    Something failed on our side. Internals are never leaked; quote the request id.

  • 503Unavailableupstream_timeout | upstream_error | not_configured

    The request could not be served right now. BRANCH ON error.code, not on the status: 'upstream_timeout' means a source was too slow (this is what a catalog query hitting its 15-second statement timeout returns, so it is reachable from any endpoint that reads the corpus, not only the live-scrape ones) and the same call is worth retrying with backoff - narrowing it with a smaller limit, a filtered scope or a less popular account makes it far less likely; 'upstream_error' means a source was unreachable, so back off further; 'not_configured' means the capability has no backing service in this deployment, and retrying will never help.

Every response carries X-Request-Id and meta.request_id. Quote it in support requests.

Coverage and limits

This endpoint covers X, Instagram, TikTok, YouTube, Telegram, Bluesky, LinkedIn. Rate limits come from the tier on your key.

XInstagramTikTokYouTubeTelegramBlueskyLinkedIn
TierRequests a minuteRequests a dayLive reads a minute
free301,0005
standard12025,00020
pro600250,00060
unlimited6,00010,000,000600

This call only draws on the ordinary per-minute and per-day columns. Every response reports where you stand in X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset and the X-Plan headers.

Start calling it

A key takes a minute to mint in the panel, no card. The reference covers authentication, the envelope, scopes, rate limits and every error code in one page.

Reference path: /data-api/reference/accounts-resolve

We value your privacy

We use cookies to improve our site, analyze traffic, and personalize ads. You can accept all, reject non-essential, or customize your choices. Read our Cookie Policy.