Identity

Resolve up to 100 handles to their companies in one call

POST/data-api/v2/identity/graph/bulk
Scope
directory:read
Freshness
catalog read
Group
Identity
Platforms
any

What this endpoint answers

The batch form of the reverse lookup, for enriching a list rather than a record. Send platform and handle pairs, get the company behind each one with the same confidence rule the single lookup uses. Pairs that resolve to nothing come back with found false rather than being dropped, so a caller can reconcile the batch positionally.

This is a catalog read: it is served from the CRM Solid database in milliseconds, costs one budget unit, and reports how old the reading is in meta.cache_age_s. It needs the directory:read scope (Directory): Read the account and channel catalog across all seven platforms.

Good to know

  • Maximum 100 pairs per call. The batch is one statement with an index probe per pair: 0.45ms for 50 pairs and 2.4ms for 100, measured on production.
  • Results are returned in request order, one row per input pair, duplicates included. A pair that matched nothing is present with found false, because silence and failure look identical to a client otherwise.
  • A handle can resolve to more than one company. companies is a list and the confidence on each says low when the handle is shared.
  • The single-record form, GET /identity/graph, returns the full cross-platform footprint. This one deliberately returns only the company, because 100 full footprints in one response is a different product with a different cost.

Parameters

This endpoint takes no path or query parameters.

Request body

  • accountsstring[]required

    Up to 100 objects with platform and handle. Handles are normalised the same way the single lookup normalises them.

Example request body
{
  "accounts": [
    "string"
  ]
}

Call it

Authenticate with a bearer token or the x-api-key header. Keys are server-to-server credentials. Never embed one in front-end code - call the API from your own backend and forward the result.

curl
curl -X POST "https://crmsolid.com/data-api/v2/identity/graph/bulk" \
  -H "Authorization: Bearer psk_live_..." \
  -H "Content-Type: application/json" \
  -d '{"accounts":["string"]}'
JavaScript
const res = await fetch("https://crmsolid.com/data-api/v2/identity/graph/bulk", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.CRM_SOLID_DATA_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    "accounts": [
      "string"
    ]
  }),
});

if (!res.ok) {
  const { error } = await res.json();
  throw new Error(`${error.code}: ${error.message} (${error.request_id})`);
}

const { data, meta } = await res.json();
Python
import json
import os

import requests

body = json.loads("""
{
  "accounts": [
    "string"
  ]
}
""")

res = requests.post(
    "https://crmsolid.com/data-api/v2/identity/graph/bulk",
    headers={"Authorization": f"Bearer {os.environ['CRM_SOLID_DATA_API_KEY']}"},
    json=body,
    timeout=30,
)
res.raise_for_status()

payload = res.json()
data, meta = payload["data"], payload["meta"]

Keys look like psk_live_... for production keys, psk_test_... for test keys and are minted in the panel.

What comes back

Success is { data, meta }. Failure is { error: { code, message, request_id } }. The body below is the spec's own example: the values in it are illustrative readings, not live numbers.

Results
2 items
Requested
2
Resolved
1
200 POST /identity/graph/bulk
{
  "data": {
    "results": [
      {
        "platform": "x",
        "handle": "dropbox",
        "found": true,
        "companies": [
          {
            "slug": "dropbox",
            "name": "Dropbox",
            "website_domain": "dropbox.com",
            "confidence": "high"
          }
        ]
      },
      {
        "platform": "bluesky",
        "handle": "notacompany",
        "found": false,
        "companies": []
      }
    ],
    "requested": 2,
    "resolved": 1
  },
  "meta": {
    "request_id": "req_9f2c41a8b3d5",
    "generated_at": "2026-08-23T09:14:02.317Z",
    "took_ms": 42
  }
}

The meta block

  • request_idstringrequired

    Unique id for this request. Quote it in a support ticket.

  • generated_atstringrequired

    Server time the response was produced.

  • took_msintegerrequired

    Milliseconds spent server-side.

  • pagePageoptional
  • sourcestringoptional

    Which backend served the payload, for endpoints with more than one.

  • cache_age_sintegeroptional

    Age of the underlying data in seconds. 0 for live reads.

When it fails

POST /identity/graph/bulk documents 7 failure statuses. Branch on error.code, which is stable and enumerated; message is prose and may change.

  • 401Unauthorizedunauthorized | invalid_key

    No key was presented, or the key is unknown, revoked or expired.

  • 402PaymentRequiredpayment_required | subscription_inactive

    The key is valid but the plan behind it cannot serve the call: the included requests are spent and overage is switched off, capped or unfunded (payment_required), or the billing period lapsed and was not renewed (subscription_inactive). Retrying does not help; paying does. The X-Plan-* headers on this response say how far past the line you are.

    Carries X-Plan, X-Plan-Limit, X-Plan-Overage, X-Plan-Period-End, X-Plan-Remaining.

  • 403Forbiddenforbidden_scope | forbidden_ip

    The key is valid but not allowed to make this call: it lacks the scope, or the request came from an address outside the key's allowlist.

  • 422InvalidRequestinvalid_request

    A parameter is malformed, out of range or mutually exclusive with another. `details` names the offending fields.

  • 429RateLimitedrate_limited | quota_exceeded

    Either the burst ceiling for the current minute or the daily quota is spent. Distinguish with the code: rate_limited clears within the minute, quota_exceeded does not clear until 00:00 UTC.

    Carries Retry-After, X-Quota-Limit, X-Quota-Remaining, X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset, X-Request-Id.

  • 500InternalErrorinternal_error

    Something failed on our side. Internals are never leaked; quote the request id.

  • 503Unavailableupstream_timeout | upstream_error | not_configured

    The request could not be served right now. BRANCH ON error.code, not on the status: 'upstream_timeout' means a source was too slow (this is what a catalog query hitting its 15-second statement timeout returns, so it is reachable from any endpoint that reads the corpus, not only the live-scrape ones) and the same call is worth retrying with backoff - narrowing it with a smaller limit, a filtered scope or a less popular account makes it far less likely; 'upstream_error' means a source was unreachable, so back off further; 'not_configured' means the capability has no backing service in this deployment, and retrying will never help.

Every response carries X-Request-Id and meta.request_id. Quote it in support requests.

Coverage and limits

This endpoint is not platform-specific. Rate limits come from the tier on your key.

TierRequests a minuteRequests a dayLive reads a minute
free301,0005
standard12025,00020
pro600250,00060
unlimited6,00010,000,000600

This call only draws on the ordinary per-minute and per-day columns. Every response reports where you stand in X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset and the X-Plan headers.

Start calling it

A key takes a minute to mint in the panel, no card. The reference covers authentication, the envelope, scopes, rate limits and every error code in one page.

Reference path: /data-api/reference/identity-graph-bulk

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