Identity

Which company publishes this handle

GET/data-api/v2/identity/resolve
Scope
directory:read
Freshness
catalog read
Group
Identity
Platforms
7 of 7

What this endpoint answers

The reverse lookup: give a platform and a handle, get the company that links to it from its own website. Answers the enrichment question a follower count cannot, which is who is behind an account.

This is a catalog read: it is served from the CRM Solid database in milliseconds, costs one budget unit, and reports how old the reading is in meta.cache_age_s. It needs the directory:read scope (Directory): Read the account and channel catalog across all seven platforms.

Good to know

  • More than one company can publish the same handle, usually a shared regional or product account, so the response is a list rather than a single match.
  • An empty list means we hold no company that links to that handle. It is not evidence that the account is unaffiliated.
  • One index-backed probe, 0.077ms measured. Handles are normalised before the lookup - an @handle and a full profile URL both work - because every handle in the catalog is stored lower-cased and stripped, so the normalised form is an exact index match.
  • GET /identity/graph answers this question and also returns what else the company runs, with the link provenance and a confidence tier attached. Prefer it for new integrations; this endpoint stays for compatibility.

Parameters

Every value the call accepts, with the example the spec ships so the request runs as written.

NameInRequiredExampleWhat it does
platformqueryrequiredxNetwork the handle belongs to.
handlequeryrequiredstripeThe account handle. An @handle or a full profile URL is accepted and normalised to the stored form before lookup.

Call it

Authenticate with a bearer token or the x-api-key header. Keys are server-to-server credentials. Never embed one in front-end code - call the API from your own backend and forward the result.

curl
curl "https://crmsolid.com/data-api/v2/identity/resolve?platform=x&handle=stripe" \
  -H "Authorization: Bearer psk_live_..."
JavaScript
const res = await fetch("https://crmsolid.com/data-api/v2/identity/resolve?platform=x&handle=stripe", {
  headers: {
    Authorization: `Bearer ${process.env.CRM_SOLID_DATA_API_KEY}`,
  },
});

if (!res.ok) {
  const { error } = await res.json();
  throw new Error(`${error.code}: ${error.message} (${error.request_id})`);
}

const { data, meta } = await res.json();
Python
import os

import requests

res = requests.get(
    "https://crmsolid.com/data-api/v2/identity/resolve?platform=x&handle=stripe",
    headers={"Authorization": f"Bearer {os.environ['CRM_SOLID_DATA_API_KEY']}"},
    timeout=30,
)
res.raise_for_status()

payload = res.json()
data, meta = payload["data"], payload["meta"]

Keys look like psk_live_... for production keys, psk_test_... for test keys and are minted in the panel.

What comes back

Success is { data, meta }. Failure is { error: { code, message, request_id } }. The body below is the spec's own example: the values in it are illustrative readings, not live numbers.

Matches
1 items
200 GET /identity/resolve
{
  "data": {
    "matches": [
      {
        "slug": "stripe",
        "name": "Stripe",
        "website": "https://stripe.com",
        "matched_handle": "stripe",
        "followers": 1284003
      }
    ]
  },
  "meta": {
    "request_id": "req_9f2c41a8b3d5",
    "generated_at": "2026-08-23T09:14:02.317Z",
    "took_ms": 42
  }
}

The meta block

  • request_idstringrequired

    Unique id for this request. Quote it in a support ticket.

  • generated_atstringrequired

    Server time the response was produced.

  • took_msintegerrequired

    Milliseconds spent server-side.

  • pagePageoptional
  • sourcestringoptional

    Which backend served the payload, for endpoints with more than one.

  • cache_age_sintegeroptional

    Age of the underlying data in seconds. 0 for live reads.

When it fails

GET /identity/resolve documents 7 failure statuses. Branch on error.code, which is stable and enumerated; message is prose and may change.

  • 401Unauthorizedunauthorized | invalid_key

    No key was presented, or the key is unknown, revoked or expired.

  • 402PaymentRequiredpayment_required | subscription_inactive

    The key is valid but the plan behind it cannot serve the call: the included requests are spent and overage is switched off, capped or unfunded (payment_required), or the billing period lapsed and was not renewed (subscription_inactive). Retrying does not help; paying does. The X-Plan-* headers on this response say how far past the line you are.

    Carries X-Plan, X-Plan-Limit, X-Plan-Overage, X-Plan-Period-End, X-Plan-Remaining.

  • 403Forbiddenforbidden_scope | forbidden_ip

    The key is valid but not allowed to make this call: it lacks the scope, or the request came from an address outside the key's allowlist.

  • 422InvalidRequestinvalid_request

    A parameter is malformed, out of range or mutually exclusive with another. `details` names the offending fields.

  • 429RateLimitedrate_limited | quota_exceeded

    Either the burst ceiling for the current minute or the daily quota is spent. Distinguish with the code: rate_limited clears within the minute, quota_exceeded does not clear until 00:00 UTC.

    Carries Retry-After, X-Quota-Limit, X-Quota-Remaining, X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset, X-Request-Id.

  • 500InternalErrorinternal_error

    Something failed on our side. Internals are never leaked; quote the request id.

  • 503Unavailableupstream_timeout | upstream_error | not_configured

    The request could not be served right now. BRANCH ON error.code, not on the status: 'upstream_timeout' means a source was too slow (this is what a catalog query hitting its 15-second statement timeout returns, so it is reachable from any endpoint that reads the corpus, not only the live-scrape ones) and the same call is worth retrying with backoff - narrowing it with a smaller limit, a filtered scope or a less popular account makes it far less likely; 'upstream_error' means a source was unreachable, so back off further; 'not_configured' means the capability has no backing service in this deployment, and retrying will never help.

Every response carries X-Request-Id and meta.request_id. Quote it in support requests.

Coverage and limits

This endpoint covers X, Instagram, TikTok, YouTube, Telegram, Bluesky, LinkedIn. Rate limits come from the tier on your key.

XInstagramTikTokYouTubeTelegramBlueskyLinkedIn
TierRequests a minuteRequests a dayLive reads a minute
free301,0005
standard12025,00020
pro600250,00060
unlimited6,00010,000,000600

This call only draws on the ordinary per-minute and per-day columns. Every response reports where you stand in X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset and the X-Plan headers.

Start calling it

A key takes a minute to mint in the panel, no card. The reference covers authentication, the envelope, scopes, rate limits and every error code in one page.

Reference path: /data-api/reference/identity-resolve

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