Insights

Measured Instagram engagement, placed against its cohort

GET/data-api/v2/insights/instagram/{handle}
Scope
insights:read
Freshness
catalog read
Group
Insights
Platforms
1 of 7

What this endpoint answers

Instagram is the one catalog whose crawl returns per-post like and comment counts, so this rate is measured rather than modelled. The response pairs the account's own numbers with the distribution of accounts its own size, because 'is 4.2% good' is only answerable next to the population it is being compared with - and that population is published alongside the answer rather than assumed.

This is a catalog read: it is served from the CRM Solid database in milliseconds, costs one budget unit, and reports how old the reading is in meta.cache_age_s. It needs the insights:read scope (Insights): Engagement rates, top posts, viral patterns, cohort benchmarks.

Good to know

  • engagement.measured is false when the crawl has not been able to read this account's posts. Every number in the block is then null: not measured is not the same claim as zero engagement, and this API never collapses the two.
  • rate is interactions per follower per post, in percent, over the twelve most recent posts the crawl read. It is not a lifetime average.
  • cohort is a bounded sample, not a census: up to 5,000 accounts in the 0.4x-2.5x follower band around this one, read in follower order. `scanned` is how many rows were read and `measured` is how many of those carry a rate - the percentiles' real n. Quote `measured`, not `scanned`.
  • The mean is carried beside the median deliberately. On a distribution this skewed the mean sits well above it, and that gap is the reason to quote the median.
  • An account the catalog has never reached answers 404. Use GET /accounts/instagram/{handle}/live to read one directly.
  • There is no equivalent endpoint for Bluesky, YouTube or TikTok. Those engines store profile counters and daily snapshots but nothing post-level, so any engagement rate we published for them would be a follower ratio wearing a measurement's clothes.

Parameters

Every value the call accepts, with the example the spec ships so the request runs as written.

NameInRequiredExampleWhat it does
handlepathrequirednasaInstagram handle, with or without the @.

Call it

Authenticate with a bearer token or the x-api-key header. Keys are server-to-server credentials. Never embed one in front-end code - call the API from your own backend and forward the result.

curl
curl "https://crmsolid.com/data-api/v2/insights/instagram/nasa" \
  -H "Authorization: Bearer psk_live_..."
JavaScript
const res = await fetch("https://crmsolid.com/data-api/v2/insights/instagram/nasa", {
  headers: {
    Authorization: `Bearer ${process.env.CRM_SOLID_DATA_API_KEY}`,
  },
});

if (!res.ok) {
  const { error } = await res.json();
  throw new Error(`${error.code}: ${error.message} (${error.request_id})`);
}

const { data, meta } = await res.json();
Python
import os

import requests

res = requests.get(
    "https://crmsolid.com/data-api/v2/insights/instagram/nasa",
    headers={"Authorization": f"Bearer {os.environ['CRM_SOLID_DATA_API_KEY']}"},
    timeout=30,
)
res.raise_for_status()

payload = res.json()
data, meta = payload["data"], payload["meta"]

Keys look like psk_live_... for production keys, psk_test_... for test keys and are minted in the panel.

What comes back

Success is { data, meta }. Failure is { error: { code, message, request_id } }. The body below is the spec's own example: the values in it are illustrative readings, not live numbers.

Handle
nasa
Account user id
528817151
Account handle
nasa
Account full name
NASA
Account url
https://www.instagram.com/nasa/
Account avatar url
https://scontent.cdninstagram.com/v/t51.2885-19/...
Account followers
104,443,318
Account following
78
Account posts
4,318
Account verified
yes
Account private
no
Account business
yes
Account ig category
Government Organization
Account category
science
Account language
en
Account tier
a
Account status
active
Account last post at
8/29/2026, 6:02:44 PM
Account last seen
8/30/2026, 4:02:11 AM
Account data age s
18,711
Engagement measured
yes
Engagement rate
0.421
Engagement avg likes
402,118
Engagement avg comments
2,904
Engagement avg interactions
405,022
Engagement posts analyzed
12
Cohort band min followers
41,777,327
Cohort band max followers
261,108,295
200 GET /insights/instagram/{handle}
{
  "data": {
    "handle": "nasa",
    "account": {
      "user_id": "528817151",
      "handle": "nasa",
      "full_name": "NASA",
      "url": "https://www.instagram.com/nasa/",
      "avatar_url": "https://scontent.cdninstagram.com/v/t51.2885-19/...",
      "followers": 104443318,
      "following": 78,
      "posts": 4318,
      "verified": true,
      "private": false,
      "business": true,
      "ig_category": "Government Organization",
      "category": "science",
      "language": "en",
      "tier": "a",
      "status": "active",
      "last_post_at": "2026-08-29T18:02:44.000Z",
      "last_seen": "2026-08-30T04:02:11.000Z",
      "data_age_s": 18711
    },
    "engagement": {
      "measured": true,
      "rate": 0.4213,
      "avg_likes": 402118,
      "avg_comments": 2904,
      "avg_interactions": 405022,
      "posts_analyzed": 12
    },
    "cohort": {
      "band": {
        "min_followers": 41777327,
        "max_followers": 261108295
      },
      "scanned": 812,
      "measured": 774,
      "percentile": 63,
      "percentiles": {
        "p10": 0.0611,
        "p25": 0.1402,
        "p50": 0.3118,
        "p75": 0.7204,
        "p90": 1.4402
      },
      "mean": 0.6119
    }
  },
  "meta": {
    "request_id": "req_9f2c41a8b3d5",
    "generated_at": "2026-08-23T09:14:02.317Z",
    "took_ms": 42
  }
}

The meta block

  • request_idstringrequired

    Unique id for this request. Quote it in a support ticket.

  • generated_atstringrequired

    Server time the response was produced.

  • took_msintegerrequired

    Milliseconds spent server-side.

  • pagePageoptional
  • sourcestringoptional

    Which backend served the payload, for endpoints with more than one.

  • cache_age_sintegeroptional

    Age of the underlying data in seconds. 0 for live reads.

When it fails

GET /insights/instagram/{handle} documents 8 failure statuses. Branch on error.code, which is stable and enumerated; message is prose and may change.

  • 401Unauthorizedunauthorized | invalid_key

    No key was presented, or the key is unknown, revoked or expired.

  • 402PaymentRequiredpayment_required | subscription_inactive

    The key is valid but the plan behind it cannot serve the call: the included requests are spent and overage is switched off, capped or unfunded (payment_required), or the billing period lapsed and was not renewed (subscription_inactive). Retrying does not help; paying does. The X-Plan-* headers on this response say how far past the line you are.

    Carries X-Plan, X-Plan-Limit, X-Plan-Overage, X-Plan-Period-End, X-Plan-Remaining.

  • 403Forbiddenforbidden_scope | forbidden_ip

    The key is valid but not allowed to make this call: it lacks the scope, or the request came from an address outside the key's allowlist.

  • 404NotFoundnot_found

    The addressed resource does not exist.

  • 422InvalidRequestinvalid_request

    A parameter is malformed, out of range or mutually exclusive with another. `details` names the offending fields.

  • 429RateLimitedrate_limited | quota_exceeded

    Either the burst ceiling for the current minute or the daily quota is spent. Distinguish with the code: rate_limited clears within the minute, quota_exceeded does not clear until 00:00 UTC.

    Carries Retry-After, X-Quota-Limit, X-Quota-Remaining, X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset, X-Request-Id.

  • 500InternalErrorinternal_error

    Something failed on our side. Internals are never leaked; quote the request id.

  • 503Unavailableupstream_timeout | upstream_error | not_configured

    The request could not be served right now. BRANCH ON error.code, not on the status: 'upstream_timeout' means a source was too slow (this is what a catalog query hitting its 15-second statement timeout returns, so it is reachable from any endpoint that reads the corpus, not only the live-scrape ones) and the same call is worth retrying with backoff - narrowing it with a smaller limit, a filtered scope or a less popular account makes it far less likely; 'upstream_error' means a source was unreachable, so back off further; 'not_configured' means the capability has no backing service in this deployment, and retrying will never help.

Every response carries X-Request-Id and meta.request_id. Quote it in support requests.

Coverage and limits

This endpoint covers Instagram. Rate limits come from the tier on your key.

Instagram
TierRequests a minuteRequests a dayLive reads a minute
free301,0005
standard12025,00020
pro600250,00060
unlimited6,00010,000,000600

This call only draws on the ordinary per-minute and per-day columns. Every response reports where you stand in X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset and the X-Plan headers.

Start calling it

A key takes a minute to mint in the panel, no card. The reference covers authentication, the envelope, scopes, rate limits and every error code in one page.

Reference path: /data-api/reference/insights-instagram-engagement

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